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Privacy Policy We take your privacy very seriously. All information gathered is only used for our use only. In this Privacy Policy: 'Our', 'Us' and 'We' refers to Rainbow Pool Products Pty Ltd. 'Personal Information' means any information that can identify an individual. 'Related Company' has the same meaning as Section 50 of the Corporations Act 2001 (Cth) and includes various subsidiary companies. 'Sensitive Information' is information that concerns particular topics including information about health, racial or ethnic origin, political, philosophical or religious views or affiliations; sexual preferences or practices; membership of a professional or trade association or trade union or criminal record. 'You' refers to our customers and prospective customers. It also generally refers to users of our Web Sites. Our Commitment: We recognise that your privacy is very important to you. We are committed to protecting the privacy of your Personal Information in accordance with the Federal Government's Privacy Act 1988 as amended by the Privacy Amendment (Private Sector) Act 2000. The Privacy Act details National Privacy Principles that set minimum standards for how private sector organisations should collect, use, disclose, keep secure and provide access to Personal Information. We are committed to complying with the National Privacy Principles. Currency and status of our privacy policy: Our privacy policy is detailed below. It is current on and from 21 December 2001. We suggest that you read it thoroughly. This policy may change from time to time and all changes will be posted on this Web Site. Whenever you use our Web Sites you should read our Privacy Policy in conjunction with the Terms of Use of the relevant Web Site. Collection of personal information: We collect Personal Information only to aid in helping your purchasing decisions and the promotion of products related to our business. The types of Personal Information that we may collect from you and how we use it will depend on the products, services and facilities you use and how you use them. BY USING OUR SERVICES AND FACILITIES YOU CONSENT TO OUR COLLECTION AND USE OF YOUR PERSONAL INFORMATION AS DETAILED IN THIS PRIVACY POLICY. How we collect personal information: We collect Personal Information from you in various ways and at several different points. We may collect your Personal Information on one of our Web Sites, by telephone, facsimile, when you complete and submit any application forms or enter a competition or voluntarily participate in a survey. Wherever possible we collect Personal Information directly from you. There may, however, be occasions where we collect your Personal Information from someone else. For example, where you make an application in joint names or where it is provided to us by a third party with your consent. If you provide Personal Information to us about another person, we rely on you to have made, or make them aware that you will, or may provide their information to us and the kinds of third parties we may provide it to, the relevant purposes we and the third parties will use it for and how they can access it. If you have not done, or will not do these things, you must tell us before you provide the relevant Personal Information. We do not use cookies to collect information about how our Web Sites are used. Why we collect and how we use personal information: We generally collect Personal Information to provide the various products and services that we offer. More specifically, we collect and use Personal Information in order to process orders, calculate and process payments and refunds, confirm identification and protect Personal Information from unauthorised access, and to satisfy legal requirements. Sharing your personal information with third parties: NOTE: WE NEVER SELL, RENT OR TRADE YOUR PERSONAL INFORMATION. All Users We may share your Personal Information with Related Companies. We will not share your Personal Information with any unrelated party except under the following circumstances:
Related and unrelated third parties to whom your Personal Information is disclosed are required to keep the information confidential and only use it for the same purposes we are permitted to use it. Quality of your personal information: We aim to ensure that your Personal Information is accurate, complete and up to date. During the course of your relationship with us we will ask you to inform us of any changes to your Personal Information. You may, however, update your Personal Information or advise us that the information we have is not accurate or complete by sending us an email from our contact us page. General security of your personal information: We are committed to keeping your Personal Information secure and will use all reasonable precautions to protect it from loss, misuse or unauthorised alteration, including:
Access to and correction of your personal information: You may generally access the information we hold about you and request corrections. This right, is however, subject to the exceptions detailed in the National Privacy Principles. For example, we may refuse access where:
If we deny you access we will let you know why. You can correct, amend or update your Personal Information by contacting us. (see Contact Us). For complex or more detailed requests for access to your Personal Information, for example, access to information that is archived, we may require you to place your request in writing and charge you a fee for our reasonable costs of retrieving and supplying the information to you. In all cases you will be asked to verify who you are before your Personal Information is provided. All requests for Personal Information will be handled in a reasonable time. Web links: The Web Site contains a number of links to the sites of Merchant Suppliers and other third parties which provide additional information, materials, shopping and various goods and services for your convenience and benefit. All third party Web Sites are owned and operated independently. We have no responsibility or liability for the privacy policies or practices of these independent sites. QUESTIONS, SUGGESTIONS AND COMPLAINTS If you have any questions, suggestions or complaints concerning our privacy policy you can contact us. We will respond to your question, suggestion or complaint as soon as possible. You can obtain information on privacy issues in Australia by visiting the Federal Privacy Commissioner's Web Site located at www.privacy.gov.au or by telephoning 1300 363 992. |
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